zammad

LOW

maintainer agorax 2 votes scanned 2026-09-17 00:27:14.276658

View on AUR

Why flagged

The source is a tarball from the project's official domain (zammad.com), which is not on the whitelist but plausibly legitimate; building from official project source is normal AUR packaging and not inherently dangerous.

Triggered rules

Low AI review downgraded a static finding llm_review

The static rules flagged this MEDIUM, but an AI model (qwen/qwen3-235b-a22b-07-25) reviewed the full PKGBUILD and judged it LOW (confidence 95%): The source is a tarball from the project's official domain (zammad.com), which is not on the whitelist but plausibly legitimate; building from official project source is normal AUR packaging and not inherently dangerous.

1 higher static finding superseded - not the current verdict (shown for transparency)

Medium source=() URL on a non-standard host source_untrusted_domain

One or more source=() URLs point to a host outside the trusted allowlist (github.com, gitlab.com, codeberg.org, pypi.org, …).

PKGBUILD:14 "https://ftp.zammad.com/zammad-${pkgver}.tar.bz2"

PKGBUILD

1 offending line(s) highlighted

      1# Maintainer: Patrick Stewart <patstew@gmail.com>
    
      2
    
      3pkgname=zammad
    
      4pkgver=5.1.0
    
      5pkgrel=1
    
      6pkgdesc="Zammad is a web-based, open source user support/ticketing solution."
    
      7url="https://zammad.org"
    
      8arch=('any')
    
      9license=('AGPL')
    
      10
    
      11depends=('imlib2' 'elasticsearch' 'rvm' 'shared-mime-info' 'nodejs')
    
      12optdepends=('postgresql' 'nginx')
    
      13source=(
    
      14  "https://ftp.zammad.com/zammad-${pkgver}.tar.bz2"
    
      15  "${pkgname}.sysusers"
    
      16  "${pkgname}.tmpfiles"
    
      17  "${pkgname}.bashrc"
    
      18  "${pkgname}.bash_profile"
    
      19)
    
      20sha256sums=('f2f6884548737bb973c978b7d58bb58501f76c65fe69ba92206cd21cc22476ab'
    
      21            '071372d0657764b2aaaf78f11e9c072b93e38d833ef8c9302eded9bde57e44a0'
    
      22            '9f7c0197d1693ac364417e1cefeb4afd1692835c5dbf2240885cced783f01af8'
    
      23            '2cec6621b7d62d93725b3d8bbc3906c3ebb0226932e4e43e00427559a8a00be6'
    
      24            'dab632f2e9fdf9bbf6964c556e2bbe69708f7b8b69b27d6c17a82fc82bc514b2')
    
      25options=(!strip)
    
      26
    
      27package() {
    
      28# make destination directory
    
      29  install -d "${pkgdir}"/opt/${pkgname} 
    
      30
    
      31# Extract files
    
      32  bsdtar -C "${pkgdir}"/opt/${pkgname} -x -f "${srcdir}"/zammad-${pkgver}.tar.bz2
    
      33
    
      34  install -D -t "${pkgdir}"/usr/lib/systemd/system -m 644 \
    
      35    "${srcdir}"/script/systemd/${pkgname}-websocket.service \
    
      36    "${srcdir}"/script/systemd/${pkgname}-rails.service \
    
      37    "${srcdir}"/script/systemd/${pkgname}-scheduler.service \
    
      38    "${srcdir}"/script/systemd/${pkgname}.service
    
      39
    
      40  install -vDm 644 "${srcdir}"/${pkgname}.sysusers \
    
      41    "${pkgdir}"/usr/lib/sysusers.d/${pkgname}.conf
    
      42
    
      43  install -vDm 644 "${srcdir}"/${pkgname}.tmpfiles \
    
      44    "${pkgdir}"/usr/lib/tmpfiles.d/${pkgname}.conf
    
      45
    
      46  install -vDm 644 "${srcdir}"/${pkgname}.bashrc \
    
      47    "${pkgdir}"/var/lib/${pkgname}/.bashrc
    
      48
    
      49  install -vDm 644 "${srcdir}"/${pkgname}.bash_profile \
    
      50    "${pkgdir}"/var/lib/${pkgname}/.bash_profile
    
      51
    
      52  install -Dm 644 -t "${pkgdir}"/etc/zammad/ "${srcdir}"/script/systemd/${pkgname}.env
    
      53  sed -i s/bundle/bundle-2.6/ "${srcdir}"/script/systemd/${pkgname}.env
    
      54}
    
      55

Scan history

Scanned at (UTC)	Severity	Rules
2026-09-17 00:27:14	Low	2
2026-09-16 00:03:17	Low	2
2026-09-15 00:25:31	Low	2
2026-09-14 00:27:57	Low	2
2026-09-13 00:19:54	Low	2
2026-09-12 00:25:17	Low	2
2026-09-11 00:19:22	Low	2
2026-09-10 00:22:44	Low	2
2026-09-09 00:04:09	Low	2
2026-09-08 00:18:08	Low	2
2026-09-07 00:30:15	Low	2
2026-09-06 00:17:06	Low	2
2026-09-05 00:16:27	Low	2
2026-09-04 00:03:13	Low	2
2026-09-03 00:15:47	Low	2
2026-09-02 00:02:31	Low	2
2026-09-01 00:11:19	Low	2
2026-08-31 00:19:57	Low	2
2026-08-30 00:04:14	Low	2
2026-08-29 00:29:17	Low	2